Credits
An abridged version of this paper appeared in R. Ennals and P. Molyneux (eds.), Managing with Advanced Information Technology. London:Springer-Verlag. 1993

Artificial Intelligence for Business and Industry:
An overview

1991 / 1993 Chris Hutchison
School of Information Systems, Kingston University, UK.
Email: cshutchison@kingston.ac.uk

Table of Contents

  1. Why is Artificial Intelligence important to business? The 'White-Collar Overhead'
  2. What is Artificial Intelligence?
    1. The Emergence of Machine Intelligence
    2. Building Models of Mind
  3. AI and KBS in the 1980s and 1990s: Looking Towards the Future
    1. New Initiatives
    2. Language Technologies
    3. The 'Electronic Brain'
    4. Expert Systems
    5. When is a Knowledge-Based System appropriate? Identifying Expert System applications
  4. Conclusion
  5. References